Privacy Policy

Effective: July 6, 2018

Last Modified: January 10, 2019

New Visions For Public Schools ("New Visions", "we", "our", or "us") understands that privacy is essential to the NYC Department of Education ("DOE"), to schools who use our products ("Schools"), and to students whose information we have been granted access to ("Students").

This privacy policy describes the steps we take to maintain the security of our web application ("Portal" or "Service") and the privacy of confidential data. The data covered by this policy include those that are provided to New Visions by the DOE, collected from New Visions Charter School student information systems, and collected from our users ("Data"). Users of the portal include internal New Visions staff, contractors, central DOE staff, and School staff ("Users").

We use this Data to provide and improve our Service. By using the Portal, you agree to the collection and use of information in accordance with this policy.


Schools and student data

  • New Visions receives School and Student data directly from the DOE to support a network of district schools.
  • New Visions has access to this information only as requested by the DOE and only for the purposes of supporting schools to help their students succeed.
  • New Visions receives district Student and School data only from the DOE and school personnel, never from Students directly.
  • For schools in the New Visions Charter network, New Visions collects student information directly, such as through our student information system.
  • School and Student data includes academic performance information such as course grades, student attendance, and standardized tests scores.
  • Through the use of the Portal, Users are able to provide additional information about students, particularly the school’s plan for supporting the student to achieve the best possible outcome.
  • Student and School data is highly confidential and we do not use such data for any purpose other than to provide direct support to our network of schools.
  • Our collection, use, and disclosure of Student and School data is governed by the provision of the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and applicable New York state laws which relate to the collection of Student data.

User data

  • The Portal automatically collects certain types of usage information when a User visits our website and engages with us.
  • For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information.
  • We also collect information about the way you use the Portal, for example, the pages you visit, the links you click, or how frequently you access.
  • Like Student and School data, this type of information is considered confidential and is only used for the purpose of operating, maintaining, and improving features of the application.


With Users

  • We disclose School and Student data to users of the Portal as needed at the direction of the DOE and School.
  • Certain users (such as DOE Central and New Visions Staff) may be given permission to access Student data for multiple schools.

With Schools

  • Only School leaders and approved staff may access information for a particular School.
  • School users are only permitted to see their own School and Student data.

With the DOE

  • We share information with the DOE for the purpose of auditing, compliance, and for improving our products and services.

With Third Parties

  • We may share information with our trusted third party service providers who perform technology services on our behalf (e.g. web hosting and analytics services), but exclusively for the purpose of carrying out their work for us.
  • Contractors and service providers who may have access to School and Student data in the course of performing their services are subject to the same confidentiality and data security requirements as New Visions employees.
  • We may be required to share information with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations, or if we believe in good faith that the disclosure is necessary to protect the rights, property or personal safety of our Users and Students.
  • We do not rent or sell information for marketing purposes and we will never share or sell School, Student or User data with third parties for marketing purposes.


  • New Visions For Public Schools maintains strict administrative, technical and physical procedures to protect information stored in our servers, which are located in the United States.
  • Access to information is limited to those employees who require it to perform their job functions.
  • Staff are required to provide two factors of authentication when performing administrative functions in our infrastructure.
  • Information in transit is encrypted using Transport Layer Security (TLS) to ensure confidentiality of the data between your browser and our servers.
  • Information at rest is encrypted using the Advanced Encryption Standard (AES) algorithm with 256-bit keys while it is being stored in our databases and servers.
  • Other security safeguards include, but are not limited to, strict firewall rules, regular third party security audits, and logical access controls of data.


  • Academic information for district schools in the Portal is provided and controlled by the DOE.
  • If you have any questions about modifying or deleting official records for a Student or School please reach out to the DOE directly.
  • Questions regarding New Visions Charter schools should be addressed to
  • Information entered into the Portal by Users may be edited or deleted at any time.
  • User accounts may be deleted upon request by contacting
  • Following the termination of a School’s relationship with New Visions, the School, its Users, and Student data will be removed promptly from the Portal.
  • New Visions may maintain anonymized or aggregated data following the termination of a School’s relationship, such as usage data, for analytics purposes.
  • At this time, the Portal is not able to support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
  • To opt-out of having your analytics data captured, users can install the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript from sharing information with the Google Analytics service about your device activity.
  • If you have any questions about data retention or deletion, please contact


We are not responsible for the practices employed by websites, applications or services linked to or from the Portal.


If you have any questions about this Privacy Policy or the Portal, please contact


New Visions For Public Schools may modify or update this Privacy Policy from time to time so you should review this page periodically. If we change the policy in a material manner we will provide at least 30 days notice to our constituents so that you have sufficient time to evaluate the change in practice.